Brighter Taxis are fitted with taxi meters set by Hart District Council. All non pre-agreed fares are calculated using the taxi meter. Payment at the end of the journey is our standard policy, which can be made with either cash or credit/debit card.

Payments made using credit/debit cards are made to the company Brighter Taxis and subject to a small administrative charge of 4% approximately and VAT. Cash or card payments made directly to the driver are not subject to VAT.

Invoiced fares will be subject to the agreed invoicing terms and VAT.

Airport Transfers

Meeting points at Heathrow
London Heathrow T1. Barrier towards Costa Coffee
London Heathrow T3. WH Smith/Airport Information
London Heathrow T4. WH Smith
London Heathrow T5. Central Costa Coffee

All other UK airports the driver will be standing in a prominent position within the terminal.

Car parking charges at the airport/dock/station.

Car parking is charged at cost to the customer using the car parking receipt to validate any charges. The car parking ticket remains property of either the driver or Brighter Taxis.

Waiting time

Home/Office pick up (general taxi booking).

15 minutes grace period is given. After 15 minutes the taxi meters are turned on and waiting time will charged at the standard rate set by Hart District Council.

Pre agreed priced booking

15 minutes grace period is given after 15 minutes waiting time is charged at £5 for every 15 minutes to the nearest 15 minutes.

Waiting time at the airport/dock/station

One hour’s grace is given before waiting time is charged. The car parking tickets show the entry and departure time given of the vehicle. Waiting time is then charged at £5 for every 15 minutes after 60 minutes has passed on the car parking ticket.

Refusal of passage

Brighter Taxis or any employee or contactor working for or on behalf of Brighter Taxis reserves the right to refuse passage.

Should you wish to cancel a booking a cancellation fee may be charged this is to the discretion of the company.